Vs897 Privacy Policy

Introduction & Commitment

Protecting your privacy at vs897 is our top priority. In this privacy policy, we clearly explain how we collect your personal information, why we collect it, and how that information is used and protected.

By using our platform (website and mobile app), you agree to this privacy policy. If you have difficulty understanding any part or have questions, please contact our support team.

Vs897 complies with international data protection laws and our data security measures are regularly audited by independent auditing firms. Earning and maintaining your trust is our goal.

What information we collect

When you create an account at vs897 and use our services, we collect various types of information. The information we collect falls into three main categories:

1. Personal Identification Information

The following information is required to create and verify your account:

• Full name (as shown on ID)
• Date of birth (for age verification — only users aged 18+ may access our services)
• Email address
• Mobile number
• Address (city, district)
• Government ID number (for KYC verification)

2. Financial & Transaction Information

For deposit and withdrawal processing, we collect:

• Mobile Banking number
• Bank account details (where applicable)
• Transaction History
• Payment method details

Please note: We never store your payment card CVV or PIN.

3. Technical & Usage Information

Data collected automatically to maintain platform security and enable improvements:

• IP address
• Device type and model
• Browser and operating system
• Login time and session duration
• Which pages were visited and how long you stayed
• Which games were played and betting patterns
• Location data (geolocation)

How we use your information

Vs897 uses the information collected from you only for the following purposes. We never misuse your information or use it for any other purpose without permission.

Before we use your information, we always ensure it is necessary and that your privacy is being protected. You can contact us at any time to learn about how your data is being used.

Who your information is shared with

Vs897 does not sell your personal information and does not share it unnecessarily with third parties. However, we may share limited information in the following circumstances:

1. Service Providers

We work with trusted third-party service providers who help us operate our services:

• Payment processor (for Mobile Banking and bank transfer transactions)
• KYC verification partners
• Cloud hosting provider (for data storage)
• Customer service software provider

These organizations operate under strict confidentiality agreements and receive only limited information for specific tasks.

2. Legal Requirements

In the following circumstances, we may be legally required to disclose information:

• In response to court orders or government authority requests
• During audits by gaming regulatory authorities
• To investigate illegal activity or fraud
• To protect national security or the public interest

3. Business Transfer

If vs897 merges with or is acquired by another organization, your data may be transferred as part of the business assets. In such cases, this Privacy Policy will continue to apply.

Data Protection Measures

At vs897, we use bank-level security measures to protect your data. Our security measures are regularly updated and comply with international standards.

Technical Security

• 256-bit SSL Encryption: All data between your browser and our servers is fully encrypted.
• AES-256 data encryption: All sensitive data stored on our systems is protected with high-level encryption.
• Firewall & DDoS Protection: Our servers are protected from cyber attacks.
• Two-Factor Authentication (2FA): You can enable 2FA for additional security.

Organizational Security

• Only authorized personnel may access data, and only to the extent required for their role.
• All employees sign strict confidentiality agreements and receive regular training.
• Our security measures are regularly audited by independent organizations.
• Any security incident is responded to immediately and affected members are notified without delay.

Cookies and tracking technology

Vs897 uses cookies and similar technologies to improve your browsing experience and analyze platform performance.

The types of cookies we use:

• Essential Cookies: These are essential for operating the website. Login sessions and security features depend on them.
• Performance cookies: Helps us understand which pages get the most traffic and how users navigate the platform.
• Functionality Cookies: Remembers your preferences (such as language, currency).
• Analytics Cookies: We analyze traffic and user behavior using tools like Google Analytics.

Control cookies

You can control or delete cookies from your browser settings. However, keep in mind that disabling cookies may cause some website features to not work properly.

Your rights

Under data protection law, you have the following rights over your personal information. vs897 respects these rights and makes them straightforward to exercise.

• Right of access: You have the right to know what information we are storing about you. You can request a copy of your data at any time.
• Right to Rectification: If any of your information is inaccurate or out of date, you may request a correction.
• Right to Erasure: You can request to delete your account and data (subject to legal obligations).
• Data Portability: You have the right to receive your data in a structured format.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data.
• Right to object: You may opt out of marketing communications or object to specific uses of your data.

To exercise these rights, contact our support team. We will try to process your request within 7 business days.

Data Retention Period

Vs897 retains your personal information only as long as necessary. The retention period depends on the type of information and the purpose for which it is used.

General Retention Policy:

• Active Accounts: We retain your profile and transaction information as long as your account remains active.
• Inactive Accounts: Accounts may be closed and data deleted after 36 months of inactivity.
• Transaction Records: Transaction data is retained for 5-7 years for legal and accounting purposes.
• Marketing Data: If you unsubscribe, you will be immediately removed from the marketing list.
• KYC documents: Retained for 5 years after account closure in accordance with regulatory requirements.

When data is no longer needed, we securely delete or anonymize it so you can no longer be identified.

Privacy Policy Changes

Vs897 reserves the right to update its privacy policy from time to time. We may revise this policy due to legal changes, technological improvements, or business needs.

In the event of significant changes, we will:

• We will change the "Last Updated" date at the top of this page
• We will display a notice on the platform
• We will try to send a notification to your registered email

Continued use of the platform after an update means you accept the new privacy policy. Therefore, we recommend checking this page regularly.